Billions Wasted Waiting on Cable Guy
By: Stephanie Sobic
Updated: November 8, 2011
A new poll shows waiting for in-home services will cost American workers $37.7 billion this year. More than half of those polled say they waited an average of four and a half hours for their appointment to show up.
The poll shows, cable techs kept customers waiting the longest, but internet technicians and furniture delivery people also making the list.


